Terms & Conditions

Last updated: July 2026

These Terms & Conditions ("Terms") govern your use of the website at ljmlogistics.us (the "Site"), operated by LJM Logistics USA, Inc. ("LJM," "we," "us"). By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

You may use the Site for lawful purposes only, including researching our services and requesting a quotation. You agree not to misuse the Site, interfere with its operation, attempt to gain unauthorized access, or use it to transmit unlawful or harmful content.

2. Quotations and estimates

Rates, transit times, and other figures presented on the Site or returned through our quote form are estimates provided for planning purposes. They are not binding offers. A firm quotation is confirmed by LJM in writing and is subject to space and equipment availability, applicable carrier tariffs, surcharges, accessorials, duties, taxes, and the details of your actual shipment. Nothing on the Site creates a contract of carriage or forwarding.

3. Scope of services and trading conditions

Freight-forwarding, customs brokerage, drayage, and related services we perform are governed by our Standard Trading Conditions and the specific terms set out in the service agreement, rate confirmation, or booking documents applicable to your shipment. Those documents — not this website — define our rights, responsibilities, and any limitations of liability with respect to the services we provide. Where there is a conflict, those documents control.

4. Intellectual property

The Site and its content — including text, graphics, logos, and the LJM name and marks — are owned by or licensed to LJM and are protected by applicable intellectual-property laws. You may not copy, reproduce, or redistribute Site content for commercial purposes without our prior written permission.

5. Third-party links and services

The Site may reference or link to third-party websites and services, including our quoting platform and carrier and government resources. We do not control and are not responsible for the content, availability, or practices of those third parties.

6. Privacy and cookies

Your use of the Site is also governed by our Privacy Policy and Cookie Policy, which describe how we collect, use, and safeguard information and how we use cookies.

7. Disclaimers and limitation of liability

The Site is provided "as is" and "as available." To the fullest extent permitted by law, LJM disclaims all warranties regarding the Site and its content, and shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site. This section concerns the website only; liability for our transportation and logistics services is addressed by the Standard Trading Conditions and service documents referenced in Section 3.

8. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted to this page, and the "Last updated" date above will reflect the most recent revision. Your continued use of the Site constitutes acceptance of the updated Terms.

9. Governing law

These Terms are governed by the laws of the State of Washington, USA, without regard to its conflict-of-laws principles.

10. Contact

Questions about these Terms? Contact LJM Logistics USA, Inc., 31811 Pacific Highway South, Suite B-184, Federal Way, WA 98003, or call 1.877.366.0057.